IP telephony refers to any phone system that uses an internet connection to send and receive voice data. Unlike a regular telephone that uses landlines to transmit analog signals, IP phones connect to the internet via a router and modem. IP telephony offers HD voice quality, cheaper running costs, and advanced business phone features. VOIP telephony is taking over the business telecommunications market.
Why are so many homes and businesses making the switch?
1. Up to 60% Cheaper than Landlines
VOIP is significantly cheaper than traditional business plans. Switching to an unlimited VOIP plan can save you up to 60% over a comparable business landline plan.
2. More Features without Extra Hardware
IP telephony also enables your business to access advanced features without having to invest in extra hardware. For example: Advanced Call Routing; Auto Attendant; Call Queues; Call Pop; Call Recording; IVR; Instant Messaging; and Video Conferencing
3. Easy Integration with CRM and other Business Tools
VOIP also makes it a lot easier to integrate voice communications with your CRM and other business tools. The ability to centralise data, and provide consistent customer service across multiple channels (at a lower cost), makes IP telephony and VOIP a no-brainer for many businesses.
4. What do I need to use IP Telephony?
All you need is a reliable internet connection and robust network setup – and we can implement all this for you.